Cancellation Policy

 When a reservation is made, we hold that space for your pet in good faith.   If you have a change in plans and you no longer need to leave your pet with us we ask you notify us as soon as possible.  During peak seasons and holidays we typically have a waiting list and with enough notice we can reserve the spot you no longer need for another clients pet.  

Vaccination Policy

   We require all our resort guests to be current on their vaccinations a minimum of 48 hours before drop-off, with a recommendation for the vaccinations to be administered 7-10 days before check-in.  Resort guests will be required to be current on the DHLP, Rabies, and Bordetella.  Grooming clients will need to be current on DHLP and Rabies.  We highly recommend that they also have Bordetella as we have between 30-50 pets each day being groomed. Written verification from your veterinarian is required and may be faxed to us at 573-445-9257 or email them to thepetfair@thepetfair.com   

  We encourage you to regularly check your pet’s vaccination status and to maintain a copy of vaccinations for your own records. We suggest that you check vaccinations before scheduling an appointment or boarding reservation to allow yourself enough time to make a trip to your veterinarian if necessary.